Straight answers: Accessibility on the railway
What is the industry doing to improve accessibility?
Being able to travel by train can open up a whole host of opportunities – jobs, education, days out and business connections.
We believe that everyone should be able to take advantage of these which is why as part of a long-term plan to change and improve the railway, we are working collaboratively with industry stakeholders, advocacy groups and our customers to make rail travel easier and simpler for all.
We’re targeting investment where it can have the biggest impact on the biggest number of disabled passengers:
What is the industry doing to be more inclusive on mental health?
Mental health is another key part of our work to improve accessibility, with many train companies running initiatives to make train travel more inclusive and accessible for everyone.
How do people book assistance to travel?
There are a number of ways people can book the assistance they require to travel.
Find out more information about how we can help customers access the railway