Straight answers: Train delays and disruption
What is driver-controlled operation?
Drivers have been opening and closing doors on trains since 1982 and this way of running services is called ‘Driver-Controlled Operation’. Over half of all passenger journeys in Britain are made on trains where the driver controls the doors (around 53%).
When the train driver controls the doors:
Allowing the driver to control the doors also means more reliable journeys, as services would not need to be cancelled if on board staff are ill or not available. That means less disruption for customers at stations along the route.
On routes where it is being proposed that drivers control the doors, the jobs of other on-board staff has been guaranteed. Over 50% more people work for train operators now comparted to 1997/98.
Allowing the driver to control the doors also means more reliable journeys, as services would not need to be cancelled if on board staff are ill or not available. That means less disruption for customers at stations along the route.
On routes where it is being proposed that drivers control the doors, the jobs of other on-board staff has been guaranteed. Over 50% more people work for train operators now comparted to 1997/98.
Rail companies are calling for big changes but what matters to you?