Who we are

Big Plan. Big Changes. website is owned and operated by the Rail Delivery Group, who's address is 200 Aldersgate Street, London EC1A 4HD.

To contact us regarding your personal data and/or to exercise any of your rights set out below, please click here.

Our lawful basis for collecting your data

We collect your personal data on the lawful basis of content. You have the right to withdraw your consent at any time and can do so by contacting us via our online enquiry form, here.

What data we collect

We collect: your name; email; plus (if you provide them) your job title and organisation. 

Sharing information with other data processors

We share your data with our supplier, WebxSolution who hosts our website. We do not share your personal data with any other third party. 

WebxSolution also act as our email provider for marketing emails are sent by us. Your data will not be shared with any other marketing partners.

Keeping it safe

We protect your privacy by ensuring we have the appropriate technical and organisational security measures in place. 

What we do with your data

We will send you updates about the Big Plan. Big Changes. activity. The personal data we collect from you will only be used by Rail Delivery Group for the purposes which it was collected. 

Subject access request

You have the right to request that we give you a copy of the data we hold about you. This is called a ‘Subject Access Request’. To make a request click here.

Right to deletion

You have the right to request that we delete any data that we hold on you. To make a request click here.

Right to restrict processing

You have the right to request that we restrict processing of your information. To make a request click here.

Right to rectification

If your details are incorrect, incomplete or have changed, you can contact us to request that we update your information by clicking here.

Right to complain

If you believe we are not processing your data in a proper manner, you have the right to complain and can do so by contacting the Information Commissioners Office at: https://ico.org.uk/concerns/handling/

How to contact us

To exercise any of your rights, please click here to contact us, or write to us at: 

The Data Protection Lead,  
Rail Delivery Group Ltd,  
200 Aldersgate Street 
London EC1A 4HD